We wrap up our Year in Review mini-series today by looking at our most popular Connection Economy posts for 2015 ...

The opportunity and challenge for marketers today is that marketing is now relational. Not only do we need to do our jobs as marketers, but we also have to have both emotional intelligence and capacity in order to stay in relationship with followers and lead them on a journey of becoming. That's a tall order and something marketers who came before us never had to do. Yet the principles that govern all relationships still apply ...

Last week, designer Yana Makarevich, caused a stir by with her remarkable take on the World Wildlife Fund logo - transforming the familiar Panda into three other endagered species, using the exact same shapes. The WWF logo (including Yana's new interpretations) are an example of The Gestalt Effect - the ability for our brains to ...

When it comes to Content Marketing, the prevailing options facing marketers today appears to be: Quality or Quantity? "Should we post fewer, more personalised, higher quality pieces or flood the market (even outsource) with a constant stream of lower quality, generic-but-fresh content?" The problem with this question is that it assumes ...

Last week, the UK's largest tabloid newspaper, The Sun, removed it's website Paywall and once again allowed its content to be viewed free (but ad supported again) online. The reason for the change of heart was because The Sun was earning less from subscribers behind a Paywall than they were from ad supported free content. The conclusion isn't that Paywalls don't work for ...

A phrase commonly used to describe the global, connected environment we live in, is the Sharing Economy. Tech startups like AirBnB, Parkhound, AirTasker and countless others, are adding incredible value by facilitating more efficient ways for us to share the resources we already have - whether they be spare rooms, spare car spaces or even our spare time. Consider that the world is now at the beginning stages of ...

If 2014 was the year of 'Content Marketing', then 2015 would be 'Storytelling'. As marketers, the reason to be storytelling isn't that's what we're told to do nor because that's what everyone else is doing and definitely not because its the latest fad to be replaced with another. The reason we're storytelling is that the ...

This week, Malcolm Turnbull made an announcement startling in its breadth and vision - in the form of our new National Innovation and Science Agenda. The government has made sweeping changes across industry, taxation, education, even Visa & immigration sectors in order to ...

The Facebook Newsfeed is perhaps the algorithm most of us are familiar with. Nobody sees every post from all 1200 of their Facebook friends - the algorithm does a remarkably good job at curating what we see to updates from people we are likely to care about. The 'Explore Posts' and 'Discover People' suggestions on Instagram likewise curate what gets recommended based on your social graph and past post engagement. Since 2009, even Google's search results have been personalised to you based on your ...

In the Industrial Economy, we only needed to be hunters. Target the right prospects for our product/service and capture them with attractive bait. This was in a time when attention was concentrated ...

At what point does an idea go viral? At what point does a contagion become an epidemic? Malcolm Gladwell posed this fascinating question in one of the breakthrough marketing books of our time, The Tipping Point. Of the many findings that would be of interest to all marketers, the one that fascinated me is Dunbar's Number ...

Not sure if you should post that update on Facebook, Twitter, Instagram, Snapchat, etc? If you're Hungry, Angry, Lonely or ...

For decades, the way to get software made was via top-down, sequential, 'Waterfall' project management methods. Such models, though logical, were based on the assumption that we knew exactly what the customer wanted, there was 'one best way', that we knew ...

Should one have been purveying their Facebook feed, one may have witnessed a series of launch campaign bites for new Lindeman's wine brand, the Gentleman's Collection. With the Gentleman's Collection marketing, Lindeman's have identified a problem with their target market - confusion over what it means to be a ...

Recently, Google very quietly introduced an experiment to disrupt themselves - no less their single biggest cashcow, Adwords. Google Contributor gives consumers the choice to pay a monthly fee to have ads removed from sites they visit. Subtly different to Ad Blocking, Contributor will allow users to replace ads with content of their own choice - eg. RSS feeds, images, to-do lists - effectively transforming advertising space into real estate for personal productivity. In such a context, the only way for ads to remain to be seen is ...

Marketing used to be about the destination. We have 'x' weeks to interrupt as many unsuspecting strangers who fall into our demographic as possible with 'y' message. This kind of Industrial marketing starts from ...

Q: When is Direct traffic not Direct? A: When its actually Social One of the lesser known places to turn when investigating the effectiveness of social media for your brand is to analyse Direct visits. Traditionally, Direct visits has been thought of as people who either: … type your URL directly into their browser, or...

Late last month, Facebook made a relatively quiet announcement - the introduction of Search FYI. Facebook has always had fairly limited search capability - the ability to find people to add as friends, groups to join and trending topics etc. What makes the Search FYI update intriguing is that Facebook is now ...

Long time blog readers will recognise that where the online space is concerned, we advocate delivering the Best for the Least for the Most. Why hold so fast to such a seemingly narrow minded philosophy? Perhaps this question is best answered by exploring the alternatives. Here are the consequences we see when brands deviate and instead deliver ...

19 year old Instagram superstar Essena O'Neill yesterday dropped a bombshell on her 835k 'fans' by announcing she's quitting social media. Instead of going out quietly, she made the incredibly brave move to 'come out' and re-edit all the captions to expose her incredibly staged Instagram selfies. In an incredibly mature decision Essena vulnerably confessed her addiction to Social Media validation and that she's now decided to ...

"For Playboy to survive in a platform-driven world, the pressure to conform to those standards is immense — so much so that the publication is abandoning the core of its brand’s identity"

Back in 2001, I remember being fascinated by the news of how the Australian government made over $1 billion out of thin air (literally) - by auctioning the rights to the 3G Mobile frequency spectrum to the local telcos. Here was an astronomical amount of money being handed over for something you can't see, touch or feel ...

I showed my 12 year old son a floppy disk. He said "Cool! You 3D Printed the Save Icon"

Most people are familiar with the idea of an elevator pitch - to explain what you do to a stranger within the time it takes them to get on and off an elevator, say 30 seconds or less. The ability to succinctly explain your USP is important, however many brands are such masters of their craft that ...

Amidst the fallout of the VW scandal, what has surprised me the most, is not another a large corporation being caught out gaming the system - but the fact the VW fans are sticking by. Initially I thought this kind of global scandal would equal an immediate death, in the aftermath however speaking with multiple current owners and fans of VW, I no longer believe that. Ask a VW fan and they'll say ...

The other day I passed a shop with a huge sign out the front saying 'Why pay more'? Although this is a win for the customer, this strategy marks a slow death for brands. If your only USP is low price, you don't have a USP. Now that we're globally connected, there is always someone, somewhere who ...

Those in senior marketing roles today most likely can you remember life before smartphones, broadband and possibly even before the Web. Such folks (me included!) were raised with thoughts & perceptions of the world shaped by local, Industrial Economic conditions. The fact that you're reading this blog means you've made (or are making) the transition to think and understand our new Global, Connection Economy environment. Gen C (Generation Connected - born from 1990 onwards) will be the first generation to ...

If everything was taken away from your brand except the relationships you've built (brand-fan and fan-fan) - how much would you have? This is your Net Love. Are you rich in Net Love? Are you poor? Your product/service may get us ...

The buzzword in online marketing today is Content Marketing. Content marketing, however, isn't new - David Ogilvy perfected long copy content marketing back in the 60's. What is new is that today, we live in a ...

Recently I had an unusual choice to make. I was in an unfamiliar part of town and needed a coffee and there were two cafes next to each other I could choose from: a Beanhunter top rated cafe or an unrated, Not-For-Profit cafe. I had heard of the NFP before and believed in their cause so I decided to ...

Brands used to spend the majority of the year in planning and creating, for 1 large scale execution that would reach the masses. For most brands this was make or break, all in or nothing. Today, brands execute hundreds of small scale campaigns to reach a targeted audience. The risk per campaign is perceived as low and...

A word that grates me when I read online marketing blogs or attend conferences is: traffic. Of course, when we say the word traffic, we mean visitors, individuals, people. However the word traffic communicates very different connotations. Traffic is a ...

What does fish to the face have to do with money transfers? Admittedly not much, however, kudos to the creatives behind this ad for TransferWise. They have achieved the very difficult task of getting cut through, brand awareness and engagement with this ...

The coming of age study profiled on Tuesday also included some incredible figures on multi screen activity in millennials: Using an average 5 screens per day, & 79% agree they mostly use a mobile device while watching TV The challenge for marketers is to now ...

"I doubt if more than one campaign in a hundred contains a big idea" - David Ogilvy In one of the all time classics, David Ogilvy outlined his criteria for a big idea: "Could it be used for 30 years?" The wisdom of the 30 Year Idea, is that ...

Another day, another 4 letter acronym. F.O.B.O aka the Fear of Being Offline is rife in the next generation. A study asked 13-24yo across 13 countries ...

Hotelier, Chip Conley, is perhaps best known for his TED talk on Measuring what makes life worthwhile. Recently he posted his thoughts on being a Modern Elder in today's age where we (western society) really don't have rituals or rites of passage. As Head of Global Hospitality and Strategy for AirBnB, he commissioned ...

Levittown was the first mass produced suburb that applied the industrial assembly line model to housing construction. Levittown made 'the American dream' of owning a home possible by keeping all houses identical, save for small cosmetic variations. Developer, William Levitt, was even quoted as saying: "We're not builders, we're manufacturers". This only worked because ...

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The front page of the internet has been in disarray in the last month, much of which has been the backlash over the firing of Victoria Taylor. Victoria Taylor was the queen of AMA, Ask Me Anything, having hosted over 2500 AMA guests, including Barack Obama. The fact that the AMA format has been so popular is a telltale ...

Late last week, Facebook dropped a bomb by announcing the launch of Facebook Live - its new live video streaming service and Periscope killer. There really isn't a whole lot different about Facebook Live compared to Periscope, so the reason Facebook rolled out this service isn't about technical innovation - this is about maintaining market position and eliminating threats. This behaviour isn't new - Facebook did this years ago when ...